Platform / Taalk Phone

The soft phone
built for AI-first teams.

Taalk Phone is a browser-based soft phone designed for the hybrid model — where AI handles volume and humans close. Near-zero latency transfers, real-time coaching, and full call recording built in.

Active Call
00:02:34

Caller

John Martinez

Responding to: Medicare Advantage Campaign

AI Coaching Overlay

Caller confirmed age 67, Part A & B enrolled. Suggest: Plan G comparison. Avoid: premium cost discussion until rapport established.

The Hybrid Model

AI handles volume. Humans close.

Taalk Phone is the bridge between AI-driven outreach and human expertise. AI qualifies at scale; your best closers receive warm, context-rich transfers.

Near-Zero Latency Transfers

AI hands off to a human agent in under 2 seconds — with full conversation context, caller history, and coaching notes pre-loaded.

Real-Time AI Coaching

Live overlays surface relevant talking points, objection responses, and compliance reminders based on what's being said in the call.

Team Management

Supervisor views, call monitoring, whisper coaching, and performance dashboards — everything a contact center manager needs.

Full Feature Set

Everything your operators need.

Browser-based — no desktop app required
WebRTC audio with HD voice quality
Automatic call recording and transcription
CRM screen pop on inbound transfers
Disposition tagging and wrap-up codes
Supervisor barge and whisper modes
Real-time queue visibility
Per-seat pricing — no annual commitment required

Standalone or Integrated

Use Taalk Phone as a standalone soft phone for your team, or integrate it directly into the Taalk platform for full AI-to-human transfer workflows.

JavaScript Embed

Embed Taalk Phone directly in your existing CRM or agent desktop with a single JavaScript snippet.

<script src="https://voice.taalk.ai/embed.js"></script>

Pricing

$75 / seat / month

Try Taalk Phone today.

Access the standalone soft phone at voice.taalk.ai or add it to your Taalk plan as an add-on.