Filter the dashboard by multiple agents, campaigns, and bot phone numbers at once. The AI Agent, Campaign, and Taalk DID dropdowns now support multi-select — making it easy to combine related campaigns or compare across agents. Applies to all dashboard charts, the call records table, and CSV exports.
Advanced Monitoring is now available as a self-serve add-on ($25/mo) in the Add-On Store — no sales call required to activate.
Video tutorials are now available in the Watch section of the platform, giving new users guided walkthroughs of key features without leaving the app.
Read moreNew monitoring dashboard at /console/monitoring with severity filtering, sortable alert table, and historical log. 7 automated tripwire detections run continuously across all campaigns.
Session table now organizes results by outcome for clearer campaign performance visibility at a glance.
Resolved several bugs in the campaign creation and editing forms for a smoother setup experience.
Monitoring alerts can be delivered via email, Slack webhook, or HTTP webhook. Includes ClickUp task auto-creation for accountability tracking.
Overall platform UI layout simplified for reduced visual noise. Font consistency pass applied across the platform for a more cohesive look and feel.
Proactive campaign health alerts delivered to Slack, email, and webhooks. Detects stalled campaigns, low contact pools, dropping answer rates, login inactivity, and balance depletion — so you can act before problems escalate.
Redesigned contact table with improved filtering and a more intuitive layout. Contact Drawer is now linked directly from session and contact tables for faster navigation.
Added a contact list reset flag to campaign contact management, giving operators more control over contact recycling and re-engagement.
When accessing Taalk from a mobile device, the dashboard now renders a purpose-built mobile experience with workspace branding, time range filters, a stats strip, campaign cards, economics summary, bottom tab navigation, and auto-collapsing sidebar.
On the CRM Contacts page, the campaign filter is now part of the search bar row — no separate toolbar needed.
The standalone Contacts page now uses the same full-featured ContactListEditor used in campaign tabs — includes segment filters, column picker, inline editing, sort options, and contact detail drawer.
Removed expandable rows, shortened date format to M/D/YY h:mm A, smart date formatting for date-only fields, phone/email/URL fields render as clickable links, and narrowed contact detail drawer to 520px.
Inline cell editing now works from the CRM Contacts page using each contact's own campaign context, enabling edits without navigating into individual campaigns.
Both contact and session tables now have consistent, color-coded outcome filters — Transferred, AI Engaged, Connect, No Answer, DNC, Opt-out, Callback, and more.
The Contact column is now a rich frozen column combining campaign name, contact name with outcome status pill, action icons (phone, email, SMS), and last activity date with attempt count.
Fixed BSONError on CRM Contacts page without a campaign selected, fixed [object Object] URL param serialization, fixed not_success filter using wrong query param, and server-side now rejects invalid ObjectId strings.
Replaced the 3-piece engineering-style search with a unified search input with inline field selector. Active filters display as dismissible tag chips below the bar.